What Should I be Looking for in Managed Security Services and How Will They Benefit Me?

Today, Toronto businesses continually struggle to fight against online threats and attacks that can occur at any moment. Threats can come in a variety of forms, including viruses,Managed Security services unauthorized website access, identity theft, spyware, hacking, etc. Attacks can be internal or external. When they occur, they have a negative impact on business operations. The entire business can suffer a huge blow. Fortunately, managed security services give business owners peace of mind, and help them save a great deal of money.

Choosing the Right Provider

There are quite a few companies offering managed security solutions in the Toronto area. How do you know which company offers the right services for your business needs? Here are some things you need to look for:

A wide range of services

It’s ideal to select a managed security service provider (MSSP) that provides multiple levels of service and the ability to customize services in order to match your company’s specifications. Look for a broad portfolio of services, including managed firewall, antivirus protection, storage protection, etc.

Great reputation

Review analyst reports and consumer ratings of any MSSP you are interested in. An ideal IT services company should be able to keep up with the latest security technologies. Find out what kind of businesses the provider has worked with and read over their testimonials. You might also want to consider looking the company’s social media pages to see how they interact with customers on Twitter, Facebook, etc.

Broad security infrastructure experience and expertise

Your managed security services will not be exactly the same as those of any other company. The MSSP you choose should have in-depth knowledge and expertise of all types of hardware, software, network requirements, data centre requirements, firewall configurations, integrated communications, storage solutions, and so forth. With such extensive knowledge, the provider will know exactly what kind of security services and configurations you need for the most protection possible. Scalability should also be considered as you’ll want a system that will grow with your company.

Good communication

Since you are putting the security of your business into the hands of MSSP providers, they should let you know everything that goes on. You should receive reports on a regular basis and be notified whenever there are any threats discovered.

Communication and customer support should be available 24/7. If you have any questions or need any kind of assistance, there should be at least three different ways to contact the company.

Benefits of Managed Security Services

As long as you are working with the right MSSP provider, some of the benefits you can expect include:

  • Enhanced security
  • Timely firewall upgrades
  • Security updates
  • Remote monitoring and reporting
  • Existing IT investment protection
  • The ability to meet compliance
  • Less downtime
  • Easy, fast disaster recovery
  • Configuration that meets your company and user requirements
  • More time to spend on productivity
  • Focused resources
  • Web filtering

Since 2005, Omega Network Solutions has been an ideal provider of managed security services in Toronto, and is capable of providing you with all of these benefits.

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